Published by Garmond Owen at Sunday, December 03rd 2017 04:37:35 AM under Form
Forms design is essential to the success of recognition processing. Forms should be well designed to reduce illegible, inaccurate, misinterpreted or missing data. Using special design techniques, you can make forms smarter and improve the amount and quality of data that is filled-in and automatically recognized.
Drop-out ink provides significant advantages when employing OCR, ICR and NHR engines. When people fill out forms, they do not always stay within the lines provided. If the pre-printed form does not use drop-out ink, the data that the respondent enters may intersect with preprinted lines, creating false answers. Drop-out ink can help to guide respondents as well as minimize intrusion between pre-printed information and data that is filled in by the respondent. This pre-processing technique allows recognition engines to see only the data that was entered.
Provide examples and guidance and notes at the point of need. Have you ever got half-way through a form and suddenly come to a question that asks you about something you do not understand or have no idea about where to find the answer? Its even more infuriating if the question says something like. See our Guidance notes, page 6, paragraph 2. When filling in your forms people want the information they need there and then. Put yourself in the form users position and think about which questions they might have a problem with. Provide examples of the sorts of answers you are looking for, and where appropriate, provide guidance notes as near as possible to the question they relate to (i.e. in the actual form).